Privacy Policy

Last updated: July 23, 2026

At WatchPulse, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.

Data Security

We implement industry-standard security measures to protect your personal information. Your data is encrypted both in transit and at rest using AES-256 encryption. We regularly audit our systems and practices to ensure the highest level of security.

Google Play Family Policy Compliance

WatchPulse is committed to complying with Google Play's Family Policy. We do not collect personal information from children under 13 without parental consent. Our app is designed to be safe for all users and adheres to all applicable family safety guidelines.

Information We Collect

Personal Information

  • Email address (for account creation and communication)
  • Display name (optional, for personalization)
  • Profile picture (optional)

Usage Data

  • Movies and TV shows you add to your watchlist
  • Your mood preferences for personalized recommendations
  • App interaction data (features used, time spent)
  • Device information (device type, operating system)
  • Crash and diagnostic data (via Firebase Crashlytics and Sentry) to fix bugs

Social & Communication Data

  • Content you share publicly in the app: posts, comments, poll votes and reposts
  • Messages you send in chat, including voice messages (stored so we can deliver them to your conversation partners)
  • Images you upload (profile picture, banner, post images)
  • Your taste profile and match interactions when you use social matching (your public profile and taste compatibility may be shown to other users)
  • Purchase and subscription status (managed by Google Play / the App Store; we never see your full payment details)

How We Use Your Information

  • Provide personalized movie and TV show recommendations based on your mood
  • Maintain and improve our AI-powered recommendation engine
  • Sync your watchlist across devices
  • Deliver your posts, comments and chat messages to the people you share them with
  • Match you with users who have a similar taste in movies and shows — only if you opt in to social matching
  • Automatically scan uploaded images for content that violates our policies (e.g. nudity) to keep the community safe
  • Send push notifications you have enabled (likes, comments, messages, match requests) — you can turn these off in Settings
  • Show ads in the free tier (with consent where required) and process premium subscriptions
  • Send important service updates and notifications
  • Analyze usage patterns to improve app performance
  • Respond to your inquiries and provide customer support

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Trusted third-party services that help us operate our app (e.g., cloud hosting, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • TMDB API: We use The Movie Database (TMDB) API for movie/TV data. Your viewing preferences may be used to fetch relevant content. Streaming availability data is powered by JustWatch.
  • Media storage: Images and voice messages you upload are stored on Cloudinary, our media hosting provider.
  • Advertising: Google AdMob serves ads in the free tier. Where required (e.g. EEA/UK), ads are only personalized with your consent, which you can change anytime in the app settings.
  • Purchases: Subscriptions are processed by Google Play and the App Store (with RevenueCat on iOS for subscription management). We never receive your full payment details.

Your Rights

Access

Request a copy of your personal data

Correction

Update or correct your information

Deletion

Request deletion of your account and data

Portability

Export your data as JSON in the app: Settings → Download My Data

Opt-out

Unsubscribe from marketing communications

Withdraw Consent

Revoke previously given consent

Account Deletion

You have the right to delete your account at any time. When you delete your account, all your personal data will be permanently removed from our servers within 48 hours.

Learn how to delete your account

Cookies and Tracking

We use essential cookies and similar technologies to:

  • Keep you signed in to your account
  • Remember your preferences and settings
  • Analyze app usage to improve our services

We use Google Analytics and Vercel Analytics for website analytics. You can opt out of tracking by using browser privacy settings or extensions.

Children's Privacy

WatchPulse is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at watchpulseapp@gmail.com, and we will promptly delete such information.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

watchpulseapp@gmail.com